How to add contact in chat?

Documentation / Miscellaneous /

 

Add Contact in Chat – To add a new contact in the chat system, the SuperAdmin/Admin user must first log in to FiN IMS. After logging in, click on the Chat icon located at the top-right corner of the header. This will open the Chat page, where you can manage and add new contacts.

Add a New Contact – On the Chat page in FiN IMS, click the “+” icon to open the Add Contact window. Use the search option to find the student you want to add, then click the Add button. Once added, the student will appear in your Chat contact list on the same page.

Start a Chat – To begin a conversation in FiN IMS, click on the name of the member (staff or student) from your Chat contact list. This will open the member’s chat window where you can type your message and click the Send button. You can also view and manage any new incoming messages directly within the chat system.