How to comment on an incident?
To add a comment on an incident, first ensure that the comment settings for both students and parents are enabled. To check this, go to Behaviour Records > Settings and verify whether the options for comments are enabled or disabled.
On this page, you will see the comment options available for both the student and the parent. To allow commenting, simply check the box next to the option you want to enable. If you check both boxes, then both the student and their parent will be able to comment on the related incident. Finally, click the Save button to apply and save the settings.
To comment on the student’s incident, go to the student information page and click on student details.
On the right side, the Select Criteria section will appear. Here, choose the class and section of the student for whom you want to leave a comment regarding their incident, and then click the Search button.
Now, click on the name of the student whose profile you want to view.
Now click on student behaviour tab which is shown right above.
In the incident of student behaviour list showing in the student profile, you can see all the details showing in this table, and now in the action column, you can see the comment option available.
When you click on the comment icon, a comments modal will appear.
Now, write the comment related to the incident and click on the send button, which is showing on the right side, and the comment will be sent to the student / parent and comment will show on comment box.
If you want to check the comment that you sent, you have to go to the student login in your smart school.
Now, fill the credential of the student and click on the sign in button, student profile will be open.
On the right side of the page, you can see the student behaviour option available, please click on student behaviour tab.
In the Student Behaviour tab, you can view all the details related to the incident. Within this table, there is an Action column that contains the Comment option. Here, students can view the comments added to the incident by the superadmin or staff.
Students can now add their own comments on an incident. To do this, simply type the comment in the Comment Box and click the Send button on the right side. Once submitted, the student’s comment will be successfully added and will appear inside the comment box.
Note: The same procedure can be followed for parents as described above for students.